Free Shipping Over $50 | Zionsville, IN Storefront
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{ FAQs }

STOREFRONT LOCATION & HOURS:

Our storefront is location just off the historic brick street in the village of Zionsville, IN and our store hours are Monday & Wednesday & Friday 10am-4pm & Saturday 10am - 2pm

Address:  40 East Poplar Street Zionsville, IN 46077 | Street parking available

RETURNS

At Blooms & Linen, we want you to love your purchases!  If you’re not completely satisfied with your order, we will do everything we can to try and make it better!

Please look over your order as soon as you get it in your hands. If you think that you’ve received a defective item, please email us { hello@bloomsandlinen.com } within 3 business days of receiving of your order. If you were sent incorrect items or are missing items from your order, please contact us as soon as possible so we can get that mishap sorted out for you!

Rules and procedures for returns:

  • Items can be returned for store credit only, issued in the form of a gift card sent via email. We CANNOT issue refunds.
  • All returns must be received within 20 days of the date that we ship out your order.
  • Anything purchased at a discounted price { It is ok if you used a discount code to purchase...just no returns on mark downs/sale items } is a FINAL SALE and is not eligible for return.
  • Returned items must remain un-damaged, { as ALL items go through a thorough inspection process before shipment } un-washed, un-scented, un-worn, and all tags must still be attached. 
  • Shipping is non-refundable, unless there was a mistake on our end.
  • Please allow our team 7 business days to process your return once it is received at our warehouse.
  • Approved returns { Through email correspondence with us } can be shipped to our storefront location at:

    Blooms & Linen
    40 East Poplar Street
    Zionsville, IN 46077

*Please allow 5-10 days for package transit. This will ensure that we receive your return within the 20 day window

EXCHANGES 

We have a limited number of each featured item on the site and because of this we can’t guarantee an exchange.  We ONLY can offer a refund as an online store credit in the form of a gift card sent via email as soon as possible! If the right size in the right style is available, you can use your new gift card to snatch it right up!

GIFT CARDS | STORE CREDIT

Here are a few things to remember about your store credit issued in the form of a gift card and send via email:

  • If you are purchasing an item that is more than the gift card is worth, an additional form of payment will be required at checkout.
  • Gift cards expire within 90 days after being issued.
  • Your use of the Gift Card constitutes your agreement to our “Terms & Conditions”.


CHANGING OR CANCELING ORDERS

Sometimes something happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately!  We must be contacted by email { hello@bloomsandlinen.com } within 2 hours from making the online purchase.  Otherwise the order is processed and we are unable to make changes to our inventory records and credit card processing.  If you accidentally completed an online order and forgot to add something to your cart before checking out, simply contact us immediately { within 2 hour from placing the order } and we may be able to add that item to your order without additional shipping costs.  But this is on a per order basis and we might not be able to grant the request.


SHIPPING INFO

  • We currently offer FREE shipping on online orders over $50.00.  
  • We also offer free "In-store pickup" for our local customers.  Pick ups must occur during regular business hours on M-W-F-Sat and we request that 2 hours be given to prep your order prior to pick up.  
  • All online orders under $60 that are shipped, will be charged $4.95 for USPS ground shipping.
  • We ship within the United States only at this time.  
  • Allow 2 days production time for prepping the shipment in store and then 3-5 business days to receive your package by mail, depending on USPS transit.  

 

SALES TAX

If you’re shipping your order to Indiana, applicable sales tax that is required for us to collect for our State will be added automatically.  It will not be collected from other states.


ORDERS

Once your order is successfully submitted, we work hard to get your order packed and ready to ship to you within two business days. Then, our mail carrier will pick it up and it should be in your hands within 5-7 business days!


{ CONTACT INFO }

Stefanie Childs & Lindsay Lyon | hello@bloomsandlinen.com  | Indianapolis, IN | 40 East Poplar Street Zionsville, IN 46077

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