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{ Now Offering | Free Returns }

Posted on September 20 2017

We are EXCITED to announce our new FREE + EASY RETURN program for online sales! We are always trying to improve your shopping experience, & we know our clients will LOVE this new system!  From now on, you'll be able to go to the "Returns" tab on our website & "Start a Return" to begin the easy process. Once you submit the return through our site, we will quickly authorize the request { As long as it is within our 2 week return window, is not a "Final Sale" item or has been washed/worn or damaged & the tags are still attached }. Then our system will email you a prepaid shipping label! You can then print it out & tape it to your package to send your eligible items back! Once the package arrives to us & we approve the return through our shop policies, our system will send you your digital shopping code to spend online or in-store for your next purchase as a shop credit for your return!
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We hope you'll enjoy the simple, easy process that will allow you to find that perfect items online, with no added stress or COST to you if you need to return a product! 

Please look over your order as soon as you get it in your hands. If you think that you’ve received a defective item, please email us { hello@bloomsandlinen.com } within 3 business days of receiving of your order { Tracked via USPS tracking }. If you were sent incorrect items or are missing items from your order, please contact us as soon as possible so we can get that mishap sorted out for you! 

 

Rules & procedures for returns:
  • We offer FREE returns for merchandise that has been un-worn with tags still attached, is defective or was the wrong fit.  Once a return is started through our system, we will approve it & then a shipping label will be emailed out via USPS.

  • Items can be returned for store credit only, issued in the form of a digital code that will be sent via email. We CANNOT issue dollar refunds.

  • All returns must started within 14 days of the date that we ship out your order.

  • Any products purchased on our SALE page or SALE rack in-store are considered FINAL SALE and are not eligible for a return/exchange.  These items will say "Not available for return", if you attempt to return through our online return system.

  • Returned items must remain un-damaged, un-washed, un-scented, un-worn, and all tags must still be attached. If we receive a return through the mail and we feel that it does not meet our return requirements, a store credit will not be issued.  Be sure to email us with questions or if your item was delivered damaged.  { Email: hello@bloomsandlinen.com } 

  • Once your shipping label is emailed to you, print it out & attach the shipping label to your package and drop off at your nearest USPS location.  Please allow our team 5-7 business days to process your return once you have shipped it through USPS.  This includes shipping time through USPS & processing time at our shop.  

  • After receiving your return, we will inspect the item(s) for any sign of wear or use and refund the specified form of payment. If an item is not found to be in returnable condition, we will reach out to you with your options.

  • Approved returns will have our storefront address as the shipping address: Blooms & Linen Boutique: 27 East Pine Street Zionsville, IN 46077

Exchanges:   We have a limited number of each item on our website/in our storefront, because of this we can’t guarantee an exchange due to our stock fluctuating daily.  We ONLY can offer a refund as an online store credit in the form of a store credit code sent via email as soon as possible! If the right size in the right style is available, you can use your new store credit code to snatch it right up!  You can also always email us for any questions or concerns: hello@bloomsandlinen.com

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